SUBARU LIBERTY. DO ONE BETTER

To be dropped off and picked up from work was outstanding. Stan the driver was delightful and made the whole experience a pleasurable one.

I get general servicing done as my car is pretty new but it`s all done in a timely manner as I usually wait & I`m kept informed which is great

City Subaru listened to what I wanted and helped work with my budget. They gained my trust by listening and not upselling.

Hi there. I would just like to make the company aware of the experience I had purchasing my new WRX. I had filled out a brochure request form on a Friday. I received a call that same afternoon from Grandy Kimbal at City Subaru in Victoria park. The service I received from him was outstanding. He went above and beyond to help me out including looking after my son while I test drove the car. It was a great experience and quality service. The company is very lucky to have such an authentic salesman.

Incredibly high standard of customer service, not only from the sales reps, but from the entire team. If you're looking to purchase a vehicle, I could not recommend Perth City Subaru more. Here's why: From the second I stepped foot in the dealership, I felt incredibly welcomed and at ease. They answer all of your questions and are very giving of their time to help you, if you need it. Chad (my salesman) worked around my schedule for the test drive and from start to end was extremely responsive and attentive to my wants and needs when considering the purchase. Every single thing was explained to me in a very clear and concise manner, which is critical when making a big purchase. John and his team at Perth City Subaru are clearly driven by their Customer's Satisfaction from start to end. From the second you walk in, the admin/reception staff are ALWAYS happy to help with a smile you and I think that's huge. I went to a few other Subaru dealerships in Perth and I didn't receive the same customer service. Mel (in finance) is extremely lovely to work with and super quick to respond to your enquiries. One of the biggest highlights for me, was - As a female who is looking into purchasing a car on her own on dealership grounds, I was not at any point pushed or made to feel heavily persuaded to 'buy', which is something I experienced at countless other places in Perth. Honestly, the whole team comes together and you meet every team member in person who has a hand in your potential purchase of a vehicle. Huge shout out to John, Russell, Mel, Angelo and Chad who helped me. Chad even pushed to get all the tinting and protection of the car done and ready for me within 48 hours of sealing the deal package just so that I didn't need to wait to have it until after the long weekend. Extremely happy with the service you provided from the second I stepped into your dealership, to the second I drove my new car out of it. Your efforts are NOT to go without recognition. Thank you Perth City Subaru! Could not recommend you more!

Everything was as discussed plus an ongoing oil issue was addressed with ongoing help offered. Nothing is ever too much trouble.